The New Role of APIs, Integrations, and CPaaS For Business Communications

In this Industry Buzz podcast, the UCStrategies Experts discuss APIs and integrations and the importance integrating with apps for the next stage of UCC. CPaaS companies like Twilio and Plivo are helping make it easier to integrate communications capabilities into business applications, and CPaaS vendors are being gobbled up by UCC vendors. As communications is taking a backseat to the applications, what's the true value of communication-enabling those applications, and what will the future of business communications look like? Blair Pleasant moderates the conversation, which includes Experts Jon Arnold, Marty Parker, Phil Edholm, Simon Dudley, Steve Leaden, Roberta J. Fox, and Dave Michels. For additional information, see this free research note from Dave Michels.

Refer to the time codes below for each speaker: