AMC Technology earns SAP-certified status for its cloud-based CRM and...

RICHMOND, Va. (PRWEB) October 22, 2019

AMC Technology, a leading Computer Telephony Integration (CTI) provider, announced today that its cloud-based platform, DaVinci, has achieved SAP certification. The SAP Integration and Certification Center (SAP ICC) has certified that DaVinci 7.0 integrates with cloud solutions from SAP using standard integration technologies.

“Our cloud-based application represents a continuation of our 24-year partnership with SAP,” said Tony Uliano, Founder and CTO of AMC Technology. “We look forward to continuing our journey with SAP and the SAP community.”

AMC started their relationship with SAP working on the development of the original customer interaction center and is continuing the tradition with cutting-edge functionality and deep expertise in the cloud.

DaVinci brings communication channels within CRM/CSM applications for a single pane of glass agent environment and provides advanced CTI features that enhance organizations’ customer experience and productivity.

About AMC Technology
AMC Technology has led the Computer Telephony Integration (CTI) world by bringing people together through great interactions since 1995. We improve interactions between agents, customers, businesses and communities through our flagship product, DaVinci™, the industry’s first and only contact center platform that offers unlimited omni-channel integrations for cloud, premise or hybrid environments. DaVinci integrates best of breed CRMs and CSMs with communication channels enabling contact centers to deliver superior levels of customer service and boost productivity, now and in the future. Visit http://www.amctechnology.com for more information.

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