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Comms vNext Conference Recap (2025)
BCStrategies Expert David Danto interviews Expert Kevin Kieller related to the April 2025 Comms vNext conference which focused on the...
Kevin Kieller
1 hour ago1 min read


Google Cloud Next – Stepping up its Customer Experience Game
While AI and AI agents got most of the attention at Google Cloud’s customer event, Google Cloud Next, it was great to see a bigger focus...
Blair Pleasant
5 days ago4 min read


Analytics Delivers ROI for Calling and Collaboration
You are investing money in your UCaaS (unified communications as a service) platforms like Microsoft Teams, Cisco Webex, and Zoom...
Kevin Kieller
Apr 154 min read


8x8 Analyst Summit Takeaways – Track Some Mud on the Carpet
My favorite line from A Complete Unknown – “ Don’t be afraid to track some mud on the carpet ”. My favorite line – and pretty much...
Jon Arnold
Apr 107 min read


Q&A with Pete Lavache, Avaya CMO and Blair Pleasant, COMMfusion president and principal analyst
Expert Blair Pleasant asks questions of Avaya's CMO Pete Lavache
Blair Pleasant
Apr 106 min read


Chalice AI: The DeepSeek of Ad Tech
In this exclusive interview, Adam Heimlich, Founder and CEO of Chalice AI, breaks down how his company is disrupting the ad tech space by...
David Maldow
Apr 91 min read


The Future of Eye Contact in Video Calls: Which of These 3 Methods Works Best?
Eye contact has been a challenge in video calls since the beginning, but real innovation is finally happening! In this video, I break...
David Maldow
Apr 91 min read


Vedubox: The All-in-One LMS with Zoom-Powered Live Classes
Discover how Vedubox simplifies online learning by replacing a jumble of apps with one integrated platform. In this brief video, we cover...
David Maldow
Apr 91 min read


8x8 – On the Offense
The messages at the 8x8 Analyst Summit in Southampton, U.K. were almost as loud as the Southampton Football Club fans when the Saints...
Blair Pleasant
Apr 85 min read


Enterprise Connect 2025 – A Farewell to the Gaylord Palms
It was another whirlwind Enterprise Connect, with tons of announcements and news – especially around AI. Analysts are in high demand at...
Blair Pleasant
Apr 413 min read


Musings from Zendesk Relate 2025
Zendesk's Relate user conference last week marked an important milestone for the company. Two years into its second act as a private...
Nicolas de Kouchkovsky
Apr 33 min read


A Forgotten Benefit of Remote Work: Sustainability
In the early days of unified communications adoption, the idea of virtual meetings was often promoted as a way to reduce both costs and...
Kevin Kieller
Apr 23 min read
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